How we handle information

Information you provide

If you submit the contact form or email us, we may receive your name, email address and message. Please do not send medical records or sensitive health information.

How information is used

We use enquiry details only to respond, protect the site and keep necessary correspondence records. We do not sell personal data.

Legal basis and retention

We process enquiries on the basis of legitimate interests in responding and maintaining site security. Correspondence is kept only as long as reasonably necessary for those purposes or legal obligations.

Sharing and transfers

Data may be handled by essential hosting or email providers acting under appropriate safeguards. We disclose information where law requires it.

Your rights

Depending on applicable law, you may request access, correction, erasure, restriction or objection. Contact [email protected]. You may also complain to the UK Information Commissioner’s Office.

Policy updates

Last updated: 9 September 2026. Material changes will be published on this page.